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Table Service
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Fast Food
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Service
Updated on 12/22/2017
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iikoFront 5.5
Kitchen Screen Modes

A kitchen screen displays dishes to be cooked. It can display both the dishes and orders (including paid orders) of the current cash register shift and other shifts, if such orders have not been automatically deleted by timeout (see Paid dishes data-hold time).

You can open a kitchen screen by clicking the corresponding button in the Advanced Menu.

By default, the screen displays the number of minutes left before the dish is to be served. This is the standard time for preparing dishes and it is calculated when the dishes change from printed to expired status. If the time is out, it goes into "minus". The standard preparation time is set in the dish preparation chart in the Outlet settings in iikoOffice. Using filter settings, a clockwise counter can be set up where the time is counted from zero to the standard cooking time and beyond. See also Cooking time countdown.

Information on the kitchen mode is displayed in the upper right corner of the kitchen screen. The Peak Hour mode is given as . There is no icon for the normal kitchen work mode.

The following view modes are available on the screen:

  • Courses On the screen, orders are split and grouped by courses at first, and then by preparation time in ascending order. The highest priority course is shown in the upper left corner. Urgent dishes must be prepared and served first. These dishes are highlighted on the screen.
  • Orders The screen shows contents of orders. The grouping is similar to the Courses mode.
  • Items The screen shows all the dishes that have to be cooked. The most urgent dish is at the top of the list.

To switch among viewing modes, use the corresponding buttons on the bottom of the screen.

You can configure the screen to display dishes of certain shops and certain statuses. For details, see Setup.

There is a special mode which can be used to access dishes, any operations of which have already been completed. You can switch to this mode by tapping the Recall button (see Correcting a dish, serving or order status set by mistake).

The Recipe button is used to switch to the recipe view mode (see Viewing recipes).

The average serving time for the last 15 minutes is given in the bottom left corner of the screen:

  • “0” means that there have been no dishes served during this period.
  • A negative value says that the dishes are served behind the time.
  • Positive values show that dishes are being served on time.

The total number of dishes to be cooked is given at the bottom right.

Whether a modifier will be displayed on the kitchen screen depends on the Prepare with main dish setting in the stock list card of the modifier. The modifier and the main dish which are being cooked together are shown together. The modifier has the same status and color as the main dish. A shop and preparation time are shown only for the main dish. The number of modifiers is shown for each dish individually (as it is displayed on the order screen). A modifier which is prepared separate from the main dish is displayed as an individual item and can be managed independently of the main dish.

When in the By order or By serving mode, dishes in an order or serving are sorted by the time they were keyed into the order by default. To sort dishes by the area of preparation, go the Kitchen Screen tab in the outlet settings and check Group items by production area in order or serving. Furthermore, dishes prepared in the same area will be given on the list by the time they were keyed into an order.

Modifiers included into a dish are sorted in the same order they are given in a dish stock list card. You can sort modifiers by a quick code in the Display dishes and modifiers block on the Kitchen Screen tab of outlet settings.

Warning The MIX group is not supported in the current version, dishes displayed on the kitchen screen will not be linked.

By order mode

This mode is convenient for banquets with courses and large orders. It is designed for the employees working in serving and responsible for table setting and plate service (QA). A QA should see the entire order even if dishes are not printed out at the same time. Here you can see which dishes of an order are ready and which ones are yet to be prepared. Each order has its number and waiter. Each dish has its quantity, name and time. The dishes are shown on the screen in the same order they were keyed into the order.

By course mode

The mode is used for ordinary orders when a QA must serve the dishes simultaneously. A course is a group of order dishes which must be prepared and served to a guest all at once. Here the dishes are grouped by servings and it is convenient to collect them on a tray and dish up. One can see which dishes are ready and which ones are still being cooked. One may see the moment when all the dishes are ready and can be collected.

The entire course status is defined by the dish with the minimum status. If there is at least one unprepared dish, the entire serving is considered unprepared.

By item mode

This mode is designed for chefs, as each dish here is a separate line. Each dish has its quantity and name, as well as expected serving time, a table number and a waiter’s name. The system also gives information on modifiers of a dish, if any.